Refund policy

Last updated: November 14, 2026

30-day returns

If you're not happy with your order, you can return it within 30 days of delivery for a full refund of the item price.

To be eligible, the item must be unused, in the same condition you received it, and in its original packaging with all included accessories (such as the USB-C charging cable). For the 2-Pack, both wraps must be returned for a full refund of the bundle.

How to start a return

Contact us through our contact page with your order number before sending anything back. We'll reply with the return address and instructions. Items sent back without first contacting us cannot be accepted.

Return shipping

Return shipping costs are paid by the customer, unless your item arrived damaged, defective or wrong. In those cases, contact us within 30 days of delivery with a photo of the problem and we'll cover the return or send a replacement.

Refunds

Once we receive and inspect your return, we'll email you to confirm. Approved refunds go back to your original payment method. Depending on your bank or card issuer, it can take several business days for the refund to appear.

Exchanges

To swap a Single for a 2-Pack (or the other way around), return the original item for a refund and place a new order.

Questions

Reach us any time through our contact page.